Customer Service and Recruitment Liaison

5 days ago


Lichfield, Staffordshire, United Kingdom Autosmart International Full time
Job Overview

At Autosmart International, we are a leading manufacturer of vehicle cleaning products, operating globally with a strong presence in the UK, France, Sweden, and the Netherlands. Our franchisees are highly motivated and committed to delivering exceptional customer service to a diverse range of trade customers.


We are seeking a skilled Customer Service and Recruitment Coordinator to join our team. As a key member of our staff, you will play a crucial role in providing top-notch customer support and talent acquisition services.


Key Responsibilities:

  • Provide exceptional customer service to trade customers, ensuring their needs are met and exceeded.
  • Recruit and onboard new talent, ensuring a seamless integration into our team.
  • Collaborate with franchisees to understand their customer service needs and develop strategies to improve service delivery.
  • Develop and maintain relationships with key stakeholders, including franchisees and suppliers.

Requirements:

  • Proven experience in customer service and recruitment.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Strong problem-solving skills and attention to detail.


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