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Customer Experience Specialist

2 months ago

Battersea, Greater London, United Kingdom Jewson Full time

About Jewson

Jewson is a leading building materials distributor in Northern Europe, dedicated to providing top-quality products and exceptional service to our customers.

Job Summary

We are seeking an Internal Sales Advisor who is passionate about delivering great service and building strong relationships with customers. As a key member of our team, you will be responsible for developing and maintaining relationships with new and existing customers, understanding their needs, and providing proactive advice and solutions to deliver the best experience possible.

Key Responsibilities

  • Develop and maintain relationships with customers to understand their needs and provide proactive advice and solutions.
  • Generate sales with new and existing customers through face-to-face and phone interactions.
  • Deal with lapsed accounts and work to re-engage customers.
  • Work closely with the sales team to achieve sales targets and grow the business.
  • Participate in sales initiatives and promotions to drive business growth.

Benefits

  • Competitive salary and benefits package.
  • Opportunities for career growth and development.
  • Flexible working arrangements, including part-time and flexible hours.
  • Access to a range of employee benefits, including a retirement savings plan, life assurance, and a range of voluntary benefits.
  • A supportive and collaborative work environment.

About the Role

This is an exciting opportunity to join a dynamic and growing business, working with a talented team to deliver exceptional customer service and drive business growth. If you are a motivated and customer-focused individual who is passionate about delivering great service, we would love to hear from you.