Claims Adjuster

5 days ago


Leeds, Leeds, United Kingdom QBE Management Services (UK) Limited Full time
About the Role

We are seeking a skilled Personal Injury Claims Adjuster to join our Motor PI team in Leeds. As a key member of our team, you will be responsible for investigating and resolving Motor Personal Injury claims in a timely and efficient manner.

Key Responsibilities
  • Investigate and resolve Motor Personal Injury claims to provide excellent claims handling service with minimal leakage.
  • Identify and investigate coverage issues to ensure the company's liability is in line with its contractual commitments.
  • Identify subrogation, contribution, and other recovery issues and pursue them where appropriate.
  • Manage claims and other material claims issues to resolve and settle claims on an economic basis.
  • Respond to internal and external stakeholder requests in accordance with service standards.
  • Flag complaints as required and Treat Customers Fairly.
  • Maintain knowledge of the claims portfolio and provide information to others on request to support Underwriting and claims decisions.
  • Reserve accurately to ensure the Company's liability is clear at all times.
  • Maintain efficient handling of your own caseload to ensure prompt, timely, and effective handling of Claims.
About You
  • Excellent investigative skills.
  • Proven experience dealing with policy coverage.
  • Experience dealing with liability negotiations.
  • Effective communication skills, written and verbal.
  • Relationship Management skills.
  • Able to effectively use MS office applications such as Word, Excel, and PowerPoint.
What We Offer

At QBE, we offer a range of benefits to support your career and well-being, including:

  • 30 days holiday a year with the option to buy up to 2 additional days.
  • Flexible working arrangements, including part-time, job share, and compressed hours.
  • A pension scheme with employer contributions of 10% of your basic salary.
  • Private medical insurance for you and your family.
  • Family-friendly policies, including 26 weeks leave at full pay regardless of gender identity, sexual orientation, or how you become a parent.
  • Short-term remote work abroad, up to 20 days per year.
  • Sustainable investing, with a focus on net-zero goals and carbon footprint reduction.
  • Cycle-to-work scheme, with the option to select and bike and/or accessories up to the value of £5,000.
Why Join QBE?

At QBE, we are committed to creating a workplace culture where all our people feel included and valued. We are proud to have partnerships with organizations such as Stonewall and Working Families, and our commitment to the Women in Finance Charter, the UN Women's Empowerment Principles, and the Race at Work charter helps keep us accountable and transparent.

We are striving to create a workplace culture where all our people feel included, and we are committed to building a diverse workforce that is reflective of the communities we operate in.


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