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Store Associate

2 months ago


Coventry, Coventry, United Kingdom HobbyCraft Full time

About the Role

We are seeking a highly motivated and enthusiastic Store Associate to join our team in Coventry. As a Store Associate, you will play a key role in delivering exceptional customer service and driving sales.

  • Provide outstanding customer service, exceeding customer expectations and building strong relationships.
  • Operate the till and accurately handle cash, credit/debit card, and gift card transactions.
  • Contribute to maintaining a tidy and well-presented store environment, including stock replenishment and visual merchandising.
  • Develop product knowledge and confidently engage with customers to provide expert advice and assistance.
  • Work collaboratively with colleagues to achieve sales targets and drive business growth.

About You

  • Previous retail experience is preferred but not essential.
  • You must be passionate about craft and have a desire to inspire others.
  • Ability to learn and share expertise of products to meet customer needs.
  • High levels of enthusiasm, drive, and motivation.
  • Confident and clear communication skills.
  • Flexibility to accommodate business trading needs.

Benefits at Hobbycraft

  • Competitive rates of pay above minimum wage.
  • 25% Discount Card for Hobbycraft Stores.
  • Generous holiday entitlement with increases each holiday year.
  • A creative working environment.
  • Company pension contribution.
  • Cycle to Work Scheme.
  • Access to our Employee Support Programme for overall well-being.
  • Continuous training, development, and performance management.
  • Colleague Social Events throughout the year.

Please note that due to the high volume of applications, we may need to close the vacancy prior to the expiry date.