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About Us
Luca Faloni is a renowned luxury brand specializing in exquisite made-in-Italy menswear. Our focus on quality and timeless elegance has earned us a loyal global customer base. As we continue to grow, we're seeking enthusiastic Sales Associates to join our London retail team and contribute to creating memorable shopping experiences for our customers.
Role Overview
As a Senior Sales Associate at Luca Faloni, you'll be the face of our brand, engaging with customers, and assisting them in finding the perfect pieces that match their style. Your genuine passion for fashion and outstanding customer service skills will play a pivotal role in making our store a destination for luxury seekers.
Key Responsibilities
- Customer Engagement: Greet and assist customers in a friendly and professional manner.
- Personalized Styling: Provide personalized styling advice and product recommendations based on customer preferences.
- Visual Merchandising: Create and maintain attractive visual displays that reflect the Luca Faloni brand aesthetic.
- Relationship Building: Engage with customers to build strong relationships and provide an exceptional shopping experience.
- Transaction Processing: Process transactions accurately and efficiently using the point-of-sale system.
- Inventory Management: Assist in inventory management, including restocking and maintaining product presentation.
- Product Knowledge: Stay updated on product knowledge and brand information to address customer inquiries.
- Sales Performance: Contribute to achieving sales targets and store goals.
Qualifications
- Fashion Passion: Passion for fashion and an eye for quality and style.
- Communication Skills: Strong communication and interpersonal skills.
- Customer Focus: Customer-focused attitude with a desire to exceed customer expectations.
- Enthusiasm: Enthusiastic and approachable demeanor.
- Retail Experience: Robust retail or customer service experience in the luxury sector.
Benefits
- Employee Discounts: Employee discounts on Luca Faloni products.
- Uniform: Full uniform.
- Opportunities for Growth: Opportunities for growth within a luxury fashion brand.
- Collaborative Environment: Collaborative and supportive team environment.
- Exposure to Luxury Fashion: Exposure to the world of luxury fashion and craftsmanship.