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Delivery Operations Lead

2 months ago

Sidcup, Greater London, United Kingdom OKB KONE plc Full time

OKB KONE plc is seeking a highly motivated and experienced Delivery Operations Manager to join our team. Reporting directly to the Installation Operations Director, you will play a crucial role in ensuring the successful execution of projects, prioritizing safety, quality, and customer satisfaction.

As a Delivery Operations Manager, you will be responsible for overseeing all aspects of project delivery, from initial planning to final completion. Your key responsibilities will include:

  • Driving Operational Excellence: Implement strategies and processes to ensure exceptional safety standards and maintain the highest quality in all operations.
  • Customer Focus: Cultivate a customer-centric culture within the team, prioritizing clear communication and exceeding client expectations.
  • Team Leadership: Lead, motivate, and develop a high-performing operations team, fostering a collaborative and supportive work environment.
  • Project Management Mastery: Oversee all aspects of project delivery, ensuring efficient execution, adherence to timelines, and budget control.
  • Financial Accountability: Manage project profitability, monitor financial performance, and implement strategies to optimize resource allocation.

To excel in this role, you will possess:

  • A deep understanding of the industry landscape and best practices.
  • Proven experience in leading and managing operational teams.
  • Exceptional customer relationship management skills.
  • Strong project management capabilities, including planning, execution, and monitoring.
  • Effective stakeholder management and communication skills.
  • Proficiency in forecasting, capacity planning, risk assessment, and quality management.

We offer a competitive compensation package that includes:

  • A generous salary commensurate with experience.
  • Comprehensive benefits including health insurance, retirement plan, and paid time off.
  • Opportunities for professional development and growth within a dynamic organization.