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Quality Assurance Specialist

1 month ago

Manchester, United Kingdom ManchesterCityCouncil Full time
Job Title: Quality and Standards Officer

Manchester City Council is seeking a highly skilled Quality and Standards Officer to join our Commercial and Compliance Team. As a key member of our team, you will play a crucial role in ensuring the organization's quality standards are met and exceeded.

Key Responsibilities:
  • Develop and implement quality standards and procedures to ensure project delivery excellence.
  • Reinforce commercial governance structures and activities to ensure effective project management.
  • Promote the implementation and maintenance of consistent mechanisms for record version control and project documentation management.
  • Assist in developing a quality assurance plan for the business.
  • Work with the Project Management Office (PMO) team to continuously improve project management processes.
  • Communicate with key project stakeholders and support auditing and analysis of project quality to improve customer satisfaction.
Requirements:
  • Demonstrable experience in quality assurance or auditing.
  • Related quality assurance and data management qualification (e.g., Level 4 Award in Internal Quality Assurance).
  • Excellent communication, ICT, administrative, strategic thinking, problem-solving, analytical, financial, planning, and organizing skills.
  • Ability to make effective decisions to support quality and standards management.
What We Offer:

As a Disability Confident Employer, we provide support for employees with physical or mental health conditions, a disability, or neurodiversity. We also offer flexible working policies, including disability-related leave, to enable our employees to perform their role, thrive, and be their authentic selves in work.

We're committed to creating an inclusive team at Manchester City Council, striving to increase diversity in our workforce, particularly among Black, Asian, and Minority Ethnic staff and disabled staff at all levels.

Join us in making Manchester a great place to live for everyone.