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Revenue Protection Officer

2 months ago

Westbury, United Kingdom DX Network Services Limited Full time
About the Role

We are seeking a highly motivated and detail-oriented Revenue Protection Officer to join our team at DX Network Services Limited. As a Revenue Protection Officer, you will play a critical role in ensuring that our customers are paying the correct revenue for the products being sent through our network.

Key Responsibilities
  • Check weighing and cubing suspect freight to identify potential revenue discrepancies.
  • Research customer bases at defined locations to understand why they are not declaring their goods correctly.
  • Understand charging exemptions and partner with Depot Sales Managers to resolve issues.
  • Update products and gain the correct rate financially and correct weight legally.
  • Partner with Sales teams to educate customers about their duty of care to our workers by gaining the correct weights.
  • Partner with General Managers, Operations Managers, and Shift Managers to ensure teams are physically scanning product to gain additional revenue for the business.
  • Educate the workforce to actively look for new customers and opportunities to raise revenue.
  • Spot check customers' freight based on trends of incorrect declaration.
  • Ensure 'checking' equipment/technology is maintained and in use.
  • Escalate concerns to Depot Management teams.
Benefits
  • Competitive rates of pay.
  • Holidays: 20 days increasing with length of service + bank holidays.
  • Long Service Recognition scheme.
  • Enhanced Maternity & Paternity.
  • Company Pension Scheme.
  • Life Assurance.
  • Employee Assistance programme including 24/7 Virtual GP.
  • DX Discounts Portal.
  • Excellent opportunities for career progression.