Food and Beverage Team Lead

3 days ago

Shrewsbury, Shropshire, United Kingdom Cineworld Cinemas Ltd Full time

Job Summary:

Cineworld Cinemas Ltd is seeking a highly motivated and experienced Team Lead to join our Food and Beverage team. As a Team Lead, you will be responsible for leading a team of food and beverage staff, ensuring excellent customer service, and maintaining high standards of food quality and presentation.

Key Responsibilities:

  • Cash Handling and Reconciliation: Accurately handle cash transactions, reconcile cash and credit card sales, and maintain a secure and organized cash handling system.
  • Food Handling and Stock Control: Ensure that food is prepared and presented to a high standard, manage inventory levels, and maintain a clean and organized kitchen environment.
  • Technology and Operations: Operate IT systems, manage till operations, and maintain accurate records of sales and inventory.
  • Cleaning and Maintenance: Ensure that the food and beverage area is clean and well-maintained, and that all equipment is in good working order.
  • Sales and Revenue Growth: Identify opportunities to increase sales and revenue, and implement strategies to achieve this goal.
  • Customer Service and Complaint Resolution: Provide excellent customer service, address customer complaints in a professional and courteous manner, and resolve issues promptly and fairly.
  • Team Management and Development: Lead, motivate, and develop a team of food and beverage staff, providing coaching and training to ensure that they have the skills and knowledge needed to perform their roles effectively.
  • Compliance and Quality Assurance: Ensure that all food and beverage operations are compliant with company policies and procedures, and that high standards of quality and presentation are maintained at all times.

What We Offer:

As a Team Lead with Cineworld Cinemas Ltd, you will have the opportunity to work in a dynamic and fast-paced environment, and to develop your skills and knowledge in a variety of areas. You will also have access to a range of benefits, including free movies and discounts on food and drink.

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