Dental Practice Administrator

1 week ago


Wellingborough, Northamptonshire, United Kingdom Together Dental Full time

About the Opportunity

We are seeking a highly skilled and enthusiastic individual to join our team as a Receptionist at Together Dental, a fast-growing dental group in the UK. As a key member of our practice team, you will play a vital role in ensuring patient satisfaction and contributing to the efficiency, effectiveness, and profitability of our practice.

Key Responsibilities

  • Provide exceptional customer service to patients, responding to their queries and concerns in a professional and courteous manner.
  • Manage the front desk, handling phone calls, emails, and correspondence in a timely and efficient manner.
  • Operate a computer-based system to manage patient records, appointments, and administrative tasks.
  • Develop and maintain positive working relationships with all members of the dental team, ensuring effective communication and collaboration.
  • Assist with administrative tasks, such as data entry, filing, and reporting.
  • Contribute to the development and implementation of practice policies and procedures.

Requirements

  • Excellent customer service skills, with the ability to work in a fast-paced environment.
  • Strong interpersonal, verbal, and written communication skills.
  • Excellent telephone manner and ability to handle multiple calls simultaneously.
  • Proficiency in using computer-based systems and software.
  • Knowledge of dental practice management systems and procedures.
  • Ability to work independently and as part of a team.
  • Excellent organizational skills and attention to detail.

What We Offer

  • A competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A supportive and collaborative work environment.
  • Access to ongoing training and education.
  • A comprehensive employee assistance program.


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