Dental Practice Administrator
1 week ago
About the Opportunity
We are seeking a highly skilled and enthusiastic individual to join our team as a Receptionist at Together Dental, a fast-growing dental group in the UK. As a key member of our practice team, you will play a vital role in ensuring patient satisfaction and contributing to the efficiency, effectiveness, and profitability of our practice.
Key Responsibilities
- Provide exceptional customer service to patients, responding to their queries and concerns in a professional and courteous manner.
- Manage the front desk, handling phone calls, emails, and correspondence in a timely and efficient manner.
- Operate a computer-based system to manage patient records, appointments, and administrative tasks.
- Develop and maintain positive working relationships with all members of the dental team, ensuring effective communication and collaboration.
- Assist with administrative tasks, such as data entry, filing, and reporting.
- Contribute to the development and implementation of practice policies and procedures.
Requirements
- Excellent customer service skills, with the ability to work in a fast-paced environment.
- Strong interpersonal, verbal, and written communication skills.
- Excellent telephone manner and ability to handle multiple calls simultaneously.
- Proficiency in using computer-based systems and software.
- Knowledge of dental practice management systems and procedures.
- Ability to work independently and as part of a team.
- Excellent organizational skills and attention to detail.
What We Offer
- A competitive salary and benefits package.
- Opportunities for career growth and professional development.
- A supportive and collaborative work environment.
- Access to ongoing training and education.
- A comprehensive employee assistance program.
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