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Administrative Assistant

2 months ago

Hamilton, South Lanarkshire, United Kingdom NHS Lanarkshire Full time

About the Role

The post holder will provide a full administrative and secretarial service to a multi-disciplinary team, including the management of information systems and the coordination of the clinical referral system.

Key Responsibilities

  • Provide administrative support to the clinical team, including managing information systems and coordinating referrals.
  • Work as part of the departmental team, using initiative and flexibility to make daily decisions on behalf of the department.
  • Develop and maintain effective relationships with colleagues and stakeholders to ensure seamless communication and collaboration.
  • Manage and maintain accurate and up-to-date records, reports, and databases.
  • Provide excellent customer service, responding to queries and concerns in a professional and timely manner.
  • Contribute to the development and implementation of administrative processes and procedures to improve efficiency and effectiveness.

Requirements

  • RSA3/SVQ3/NC in Secretarial Studies or equivalent.
  • Proficient IT skills, including a working knowledge of Microsoft Office packages.
  • Excellent organisation skills, with the ability to prioritise and work independently.
  • Excellent oral and written communication skills.
  • Excellent time management skills.
  • Ability to work under pressure.
  • Minimum requirement of two years secretarial experience in an equivalent position.

What We Offer

  • A minimum of 27 days annual leave, increasing with length of service.
  • A minimum of 8 days of public holidays.
  • Membership of the NHS Pension Scheme, with life insurance benefits.
  • Paid sick leave, increasing with length of service.
  • Occupational health services.
  • Employee counselling services.
  • Work-life Balance policies and procedures.