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Field Service Technician

2 months ago

leicestershire, United Kingdom Engineering @ 365 Full time
Job Title: Field Service Engineer

We are seeking a skilled Field Service Engineer to join our team at Engineering @ 365 Ltd. As a Field Service Engineer, you will be responsible for performing scheduled service, troubleshooting, and repair of special purpose machinery at client sites.

Key Responsibilities:
  • Carry out scheduled service, maintenance, and repair of equipment to minimize downtime for customers.
  • Provide technical support and training to clients on-site.
  • Ensure efficient installation, maintenance, and repair of equipment.
  • Maintain strong client relationships and ensure a high level of customer satisfaction.
  • Accurately complete and submit all required paperwork on time.
  • Assist with the development of service proposals and reports.
Requirements:
  • Qualifications within an engineering discipline.
  • Proven experience in a field service role, ideally with special purpose machinery.
  • Excellent technical, problem-solving, and customer-facing skills.
  • Understanding and experience within CNC machinery servicing and alignment of machinery.
  • Willingness to travel nationwide and internationally.
  • Ability to work independently and manage time effectively.
About Us:

Engineering @ 365 Ltd is a leading provider of special purpose machinery solutions. We are committed to fostering a diverse workforce and are an equal opportunities employer.