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Hospitality Service Associate

2 months ago


SouthendonSea, Southend-on-Sea, United Kingdom Shepherd Neame Full time

Join Our Team

Shepherd Neame is seeking enthusiastic part-time Hospitality Service Associates to become a vital part of our team. If you have a passion for customer service, enjoy engaging with people, and thrive in a dynamic environment, this role could be a perfect fit for you.

Our establishment is a lively Pub & Restaurant, offering a welcoming atmosphere for guests to enjoy meals and beverages. With a picturesque garden and woodland surroundings, our venue is ideal for both casual outings and special events throughout the year.

At Shepherd Neame, we understand the significance of first impressions. As a Hospitality Service Associate, you will play a crucial role in ensuring that every guest receives a warm greeting and exceptional service at every opportunity.

No Experience? No Problem If you lack prior experience in the hospitality sector, don’t worry As long as you are over 18 years old and possess the qualities we value, we will provide you with the necessary training and support.

What We Offer:

  • Competitive hourly wage
  • Participation in a tip-sharing scheme
  • Early access to earned wages
  • 25% discount on food and beverages at Shepherd Neame locations
  • 25% discount on overnight stays at our Managed House Hotels
  • Up to 40% discount on select items from our Visitor Centre Shop
  • Exclusive discounts and offers at numerous high street retailers and services
  • Access to a Workplace Mental Health Platform
  • Company pension scheme
  • Opportunities for career advancement within our pubs, Brewery, and Support Office
  • Flexible working hours

Shepherd Neame, recognized as Britain’s oldest brewer, has been a cornerstone of the community in Faversham, Kent for over 300 years. As an independent family-run business, we proudly operate an award-winning visitor center and manage over 300 pubs and hotels across London and the South East. Our team comprises around 1,500 members across our pub estate and more than 270 at our Brewery and Support Office.

Our Commitment to Diversity:
Diversity, equality, and inclusion are fundamental values at Shepherd Neame. We encourage applications from individuals of all backgrounds, regardless of age, disability status, ethnicity, gender, religion, or sexual orientation. We strive to create an inclusive and supportive workplace where every employee feels valued and empowered to reach their full potential.