Service Desk Coordinator

5 days ago


United Kingdom Cpl Resources - Office Support Full time £35,000
Service Desk Co-ordinator

Cpl Resources - Office Support is seeking a skilled Service Desk Co-ordinator to join our team in Dublin City. As a Service Desk Co-ordinator, you will be responsible for providing exceptional customer service to our clients' customers, resolving technical issues, and ensuring seamless support.

Key Responsibilities:
  • Provide excellent customer care to clients' customers
  • Create reports to track support requests
  • Troubleshoot and resolve technical issues
  • Offer flexible solutions to meet clients' requirements
  • Respond to support tickets in a timely manner
Requirements:
  • Previous experience in customer care, call centre, or reception/front of house
  • Excellent communication and problem-solving skills
  • Ability to work independently and as part of a team

Cpl Resources - Office Support offers a dynamic and supportive work environment. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.



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