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Administrative Support Specialist
2 months ago
We are seeking an experienced and organized Administrative Assistant to join our Community Mental Health East Admin Team based across Lichfield and Burton-upon-Trent. As an Administrative Assistant, you will provide administrative support to our busy reception and admin team, working in both geographical locations on a rotational basis.
Key Responsibilities- Handle a large number of incoming calls, which can be challenging, distressing, and of a sensitive nature.
- Communicate effectively with service users, their family, or carers, and produce quality documents in a fast-paced environment.
- Welcoming service users and their family or carers into the service on arrival.
- Produce both standard and bespoke letters via RiO, our clinical record system.
- Complete a wide range of administrative tasks from an electronic workflow inbox.
- Scanning, uploading, and copying documents.
- Room bookings via Outlook room calendars.
- Support for your career development and progression.
- Excellent NHS Pension scheme.
- Generous maternity, paternity, and adoption leave.
- Options for flexible working.
- Up to 27 days annual leave (increasing with service up to 33 days) and the opportunity to purchase additional annual leave.
- Extensive Health and Wellbeing support and resources.
- Travel expenses covered for community teams.
- Lease car or salary sacrifice car options.
- Free car parking at all trust sites.
- Free flu vaccination every year.
- Citizens Advice support linked with a Hardship Fund for one-off additional support up to £250.
- NVQ Level 2 in Business Administration or equivalent level of administrative experience.
- Relevant experience of working in an office environment.
- Relevant experience of undertaking office procedures with minimal supervision.
By joining Midlands Partnership NHS Foundation Trust, you will be part of a diverse and inclusive organization that values its employees. We offer a range of benefits and opportunities for career development and progression. If you are a motivated and organized individual looking for a new challenge, we encourage you to apply for this exciting opportunity.
