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Insurance Broker Assistant
2 months ago
About the Role:
We are seeking a highly motivated and organized Junior Insurance Broker to join our team at GB001 Marsh Ltd. As a Junior Insurance Broker, you will play a key role in supporting our clients and colleagues in servicing a large portfolio of business.
Key Responsibilities:
- Provide exceptional customer service to internal and external clients
- Assist in the distribution of underwriting submissions to insurers/reinsurers and follow up for quotes
- Ensure all binders have been signed, sent to retail/producing offices, and fronting company prior to coverage taking effect
- Finalize subjectivities from retail/producing offices and distribute the information to respective insurers/reinsurers
- Request/receive reinsurance certificates from retail/producing offices to provide to insurers/reinsurers
- Request final policy forms from retail/producing offices, checking forms for outstanding subjectivities, sending them to insurers/reinsurers, and following up to ensure they are finalized
- Execute standard endorsement requests from retail/producing offices to insurers/reinsurers
- Compile placement and claims information for submission to London back-office
- Handle matters regarding premium billing and reconciliation for clients and insurers/reinsurers
- Handle basic communications with retail/producing offices and underwriters
- Effectively control and manage internal targets in respect of workflow/contract certainty/premium warranties/payments/MRCE workflow/late signings
- Monitor and track MRCE documents
- Broker MRCEs/alterations identified within the de-broke/tidy process
Requirements:
- Excellent interpersonal skills, ideally with experience of dealing with internal and external clients
- An interest in improving service and performance
- The ability to understand the needs and objectives of internal and external clients and execute accordingly
- The flexibility to adapt different approaches or styles to situations
- Ability to plan, prioritize, and complete work within strict timeframes
- Ability to work under pressure
- Ability to cope with the cyclical nature of the business
What We Offer:
- A competitive benefits package, including 27 days annual leave, up to 4 days flexible bank holidays, excellent pension contributions, private medical cover, life assurance, income protection, employee assistance program, and a range of flexible benefits
- A generous family leave policy, including 6 months paid maternity leave, 4 months paid paternity leave, 6 months paid adoption leave, and shared parental leave options
- A hybrid working model that nurtures a collaborative working environment in the office 3 days per week, allowing 2 days per week to be spent working on a remote basis
What Makes You Stand Out:
- Previous insurance experience
- Previous client-facing role(s)
- CII qualifications
Join Our Team:
We are committed to creating a diverse and inclusive work environment that values and respects all employees. If you are a motivated and organized individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.
