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Retail Operations Manager

2 months ago


Crawley, West Sussex, United Kingdom Frasers Group Full time
About the Role

We are seeking an experienced Retail Operations Manager to join our team at Frasers Group. As a key member of our management team, you will be responsible for leading a small team in one of our instore departments and driving store performance to its maximum potential.

Key Responsibilities
  • Lead a Small Team: You will be responsible for leading a small team of retail staff, providing guidance and support to ensure they are efficient in always following best practice to support the delivery of commercial goals and brand knowledge.
  • Customer Experience: You will be a role model for the delivery of a world-class customer experience and train your team to deliver this consistently.
  • Store Presentation: You will take pride in implementing visual merchandising standards that align with the Sports Direct Brand.
  • Sales and Operations: You will be fundamental in achieving results and going beyond set goals, driving store performance to its maximum potential.
Requirements
  • Recent Supervisory Experience: You will have recent supervisory experience in a retail environment.
  • Passion for Retail: You will have a passion for retail and people.
  • Leadership Skills: You will be a confident leader who can motivate and challenge others to deliver.
  • Attention to Detail: You will be detail-oriented and able to communicate at all levels.
  • Culture Fit: You will promote the Sports Direct values and our culture to internal and external parties.
What We Offer
  • Competitive Salary: You will receive a competitive salary of £32,495 per annum.
  • Bonuses: You will be eligible for monthly, quarterly, and bi-annual bonuses.
  • Commission Led Bonuses: You will receive commission-led bonuses across a wide range of products.
  • Development Opportunities: You will have access to a wide range of development courses with national qualifications.
  • Benefits: You will receive 28 days holiday, 40% in-store uniform discount, discounted gym membership, and group-wide 20% discount across all Frasers Group brands.