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Business Transformation Specialist

1 month ago

Metropolitan Borough of Solihull, United Kingdom Correla Full time
Business Change Analyst

This is a 5-month contract opportunity to work with our team at Correla, a dynamic and innovative business that delivers exceptional customer experiences.

Key Responsibilities:
  1. Engage with the discovery phase to identify and assess the impact of changes on our teams and workstreams, and provide regular updates to the programme manager.
  2. Develop a comprehensive business change plan, including user communications, customer engagement, and stakeholder management, to ensure a seamless delivery with minimal disruption to our business processes.
  3. Collaborate with our project and technical teams to create clear and concise materials to support communications, guiding users, customers, and stakeholders through the delivery.
  4. Support the facilitation of business change sessions and workshops, and provide guidance to business users navigating the changes.
  5. Maintain our SharePoint site and FAQ lists, and support documentation.
  6. Attend regular project boards to provide updates and insights.

At Correla, we're committed to attracting and retaining diverse talent to drive innovation and success. We encourage applications from individuals with varied skillsets and experiences from different backgrounds and sectors.

We're an equal opportunities employer, and we're committed to removing obstacles that may prevent individuals from applying. Research shows that women tend to apply for roles when they meet 100% of the criteria, whereas men apply when they meet 60%. We're committed to creating a fair and inclusive environment for all.