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Account Support Professional

2 months ago


Kings Hill, Kent, United Kingdom Commercial Services Full time
About the Role

We are seeking a highly organized and communicative individual to join our team as an Account Support Apprentice. As a key member of our team, you will be responsible for providing administrative support to our sales team, ensuring our internal systems are up-to-date, and providing exceptional customer service.

Key Responsibilities
  • Manage our internal sales system, ensuring all updates are completed in a timely manner
  • Collaborate with the Account Management Team to complete Account Plans
  • Attend customer meetings and provide support as needed
  • Perform account reconciliation, focusing on data management and data quality
  • Respond to new challenges and opportunities, such as supporting timely delivery of urgent actions and coordinating meetings
  • Monitor shared calendars, respond to issues, and escalate urgent matters as appropriate
Requirements
  • GCSE passes in Maths and English or equivalent
  • IT skills, including basic Excel knowledge and PowerPoint
  • Keen interest in the IT sector and a willingness to learn about technology advancements
  • Positive, can-do attitude and a demonstrable interest in completing an apprenticeship
About Us

Commercial Services Group is a leading provider of business services, generating over £800m in revenue per annum and serving over 16,000 education and public sector customers globally. We are committed to providing a flexible and supportive work environment, enabling our staff to achieve a great work-life balance.