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Volunteer Services Project Manager

2 months ago


Hornchurch, Greater London, United Kingdom C2 Recruitment - Retail, Hospitality & Charity Specialists Full time
Volunteer Services Project Manager

C2 Recruitment - Retail, Hospitality & Charity Specialists is seeking a highly skilled Volunteer Services Project Manager to join our client, a well-established non-profit organisation based in Romford, Essex.

About the Role

The Volunteer Services Project Manager will be responsible for project managing the design and improvement of a comprehensive hospice volunteering service. This will involve managing a team to proactively develop the recruitment and retention of hospice volunteers to support the delivery of the volunteer strategy.

Key Responsibilities
  • Develop the Volunteer Strategy in collaboration with the Director of People and Culture, ensuring volunteering is at the heart of future workforce plans and meets the needs of the organisational strategy.
  • Implement a strategic attraction and onboarding approach, including an annual advertising calendar and promotion of hospice volunteering at promotional events.
  • Develop plans that place Equality, Diversity and Inclusion at the heart of volunteering, making changes and recommendations to departments and helping managers to embrace an inclusive approach.
  • Create and update policies, procedures, and guidelines as required, with reference to the volunteer workforce.
  • Hold the Volunteer budget and monitor use of funds.
  • Support the Volunteer team, carrying out 1-2-1 sessions, appraisals for staff, and reviews for volunteers.
Requirements
  • Postgraduate qualification or equivalent level of experience in Volunteer Management, HR Management, or Organisational Development.
  • Evidence of continuing professional development in project management.
  • Experience of developing volunteer/people strategy to ensure the organisation is resourced with a skilled, effective workforce.
  • Able to train and coach others and model this behaviour to line managers.
  • Experience of developing workforce plans and workforce initiatives that enable the organisation to deliver great care.
  • Good knowledge of people information systems, recruitment processes, and procedures.
  • Ability to lead with honesty, integrity, and care.
  • Be able to develop, empower, and delegate effectively to achieve change and generate a positive, inclusive workplace.
  • Be accountable for actions and bring creativity and innovation to inspire and motivate others.
Benefits and Working Environment
  • A friendly, open, and warm team to offer support and guidance.
  • Generous annual leave entitlement starting at 27 days plus Bank Holidays and 1 day birthday leave.
  • Pension scheme and Occupational Sick Pay on commencement.
  • Active Education team providing in-house training and supporting learning opportunities.
  • Free car parking and subsidised restaurant with a good selection available daily.

Please note that a DBS basic disclosure check will be undertaken as part of the pre-employment screening for the successful candidate.