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Assistant Manager

2 months ago


ThorntonCleveleys, Lancashire, United Kingdom Hays Travel Full time

Unlock Your Potential with Hays Travel

We are seeking an experienced Assistant Manager to join our successful teams in our branches. As a key member of our team, you will assist the branch manager in coaching and developing a team of consultants, ensuring that our high standards are maintained.

With a passion for delivering exceptional customer service, you will draw upon your supervisory experience to support the branch manager in the day-to-day operation of the branch. Your goal will be to motivate the team to deliver outstanding results, maximising sales and overall profitability.

You will be equipped with specialist knowledge to confidently advise on a range of holiday packages and tailor-made holiday experiences. Our customers are at the forefront of everything we do, so exceptional customer service experience is essential.

Your Key Responsibilities:

  • Maximise sales and contribute to the overall profitability of the branch
  • Assist with the effective day-to-day operation of the retail branch and foreign exchange bureau
  • Supervise, coach, and develop branch staff to achieve their full potential
  • Identify opportunities to improve customer satisfaction and sales performance

What We Offer:

A competitive salary with unlimited bonus potential, ongoing training, and a supportive team environment. If you are a motivated and customer-focused individual with a passion for delivering exceptional results, we want to hear from you.