Insurance Account Manager

4 weeks ago


Farnborough, Hampshire, United Kingdom Howden Full time
About the Role

We are seeking a highly skilled and experienced Account Handler to join our successful team in Motor Trade insurance. As an Account Handler, you will be responsible for managing a book of clients, handling their enquiries, and building lasting relationships.

Key Responsibilities
  • Liaise effectively with the Account Executive to ensure an appropriate strategy for renewal, attend client meetings as necessary, and action meeting points (if applicable).
  • Undertake market exercises to establish the most competitive terms available.
  • Acquire renewal terms and present them to clients.
  • Produce and issue professional summaries and reports using Howden templates.
  • Issue renewal documentation in line with contract certainty.
  • Ensure premiums are collected prior to the commencement of cover and in line with Howden procedures.
  • Prioritise and handle all work promptly and accurately.
  • Handle all queries, whether written or by telephone, in a professional manner and process them effectively in line with service standards.
  • Record all relevant information, correspondence, and documentation on Acturis and make effective use of the diary system.
  • Produce accurate and professional documentation at all times using relevant Howden templates.
Requirements
  • Solid understanding of all the main classes of General Insurance and the CII's Code of Ethics and GDPR.
  • Knowledge of motor trade insurance or High Net Worth within motor insurance is desirable.
What We Offer

We offer a career that you define, with a focus on diversity and inclusion. Our values are centered around bravery, support, and making a positive difference. We are committed to providing reasonable accommodations to ensure that our positions align well with your needs.

If you're excited about this role and have some doubts about whether it's the right fit for you, send us your application. We will be in touch to assist in helping to get you set up with any reasonable adjustments you may require.



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