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Information Management Specialist

2 months ago


London, Greater London, United Kingdom CRA GROUP LIMITED Full time
About the Role

We are seeking a highly organized and detail-oriented Information Management Specialist to join our team at CRA GROUP LIMITED.

Key Responsibilities
  • Manage Accurate Information: Ensure the accuracy and integrity of information related to loading contacts.
  • Administrative Support: Provide timely and accurate administrative support to ensure seamless operations.
  • Customer Service: Deliver excellent customer service skills and record information as required.
  • GDPR Compliance: Provide responses to members of the public and professionals in line with GDPR regulations.
Requirements
  • Appreciation of Social Work Practice: Demonstrate an understanding of current issues in social work practice and services in place to safeguard children and young people.
  • Referral Management: Have experience of managing referrals within Children's Services.
  • Collaboration with Agencies: Have experience of working with multiple agencies to facilitate holistic support.
  • Service User Experience: Have direct experience of working with service users.
  • IT Competence: Be competent in IT and able to cope with high demand and throughput.