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Client Support Specialist
3 months ago
Client Support Specialist
Location: Worcester (Hybrid)
Compensation: £12.06 per hour
Contract Type: Temporary Ongoing
Working Hours: 40 hours per week with a 1-hour unpaid lunch break, covering 5 days out of 7.
Shift Patterns:
Monday to Friday: 7am - 4pm, 8am - 5pm, 8:30am - 5:30pm, or 9am - 6pm
Saturday: 8am - 5pm
Sunday: 9am - 12pm
Role Summary:
As a Client Support Specialist, you will engage in a rotating schedule that includes working 2 Saturdays and 1 Sunday every 5 weeks (not on the same weekend). Your primary responsibility will be to assist clients with their inquiries and provide exceptional service, ensuring a positive experience.
Key Responsibilities:
- Address client inquiries with professionalism and efficiency.
- Maintain a high level of customer satisfaction.
- Collaborate with team members to enhance service delivery.
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