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Educational Operations Coordinator
3 months ago
SoundSkool Music College - Operations Coordinator - Role Overview
Employment Type: Full-time
Reporting To: Head of College & CEO
Working Hours: Standard office hours
Compensation: Competitive salary based on qualifications and experience
Key Responsibilities
- Serve as the primary point of contact for students, staff, parents, and visitors, ensuring effective communication.
- Implement and uphold security and safeguarding measures for all visitors.
- Maintain a clean and inviting reception area.
- Support the overall organization of the college environment.
- Manage and update inventory for college assets, including technology and musical instruments.
Administrative Duties
- Provide comprehensive administrative support to enhance the college's operational efficiency.
- Assist the Head of College and CEO with various administrative tasks.
- Support recruitment processes for new staff members.
- Ensure that college documentation is current and accessible.
- Conduct daily communications with students and parents regarding attendance.
- Help manage the college's scheduling and calendar.
- Facilitate the organization of college excursions, including risk assessments and parental consent.
- Collect and record essential data, such as attendance statistics.
- Assist in the preparation of data submissions and reports.
- Document and distribute minutes from staff meetings as necessary.
- Coordinate appointments and meetings for the Head of College and CEO.
- Maintain confidentiality in all aspects of information handling.
- Perform additional administrative tasks as required.
- Oversee the management of digital systems utilized by the college.
- Administer college policies and compliance documentation.
- Support charitable initiatives and collaborations with partner organizations.
Communication Responsibilities
- Handle incoming phone inquiries professionally.
- Monitor and respond to office email communications.
- Act as the first point of contact for parents regarding student absences or concerns.
- Follow established procedures for managing student absences and report any issues to the Head of College.
- Communicate with parents as needed, particularly in cases of student illness.
- Stay informed about the college's events to address inquiries effectively.
- Ensure confidentiality in all communications with parents and visitors.
- Foster effective communication between the office and the broader college community.
- Engage positively with students to build strong professional relationships.
Additional Responsibilities
- Adhere to all relevant college policies and procedures.
- Participate in training and professional development opportunities.
- Demonstrate a commitment to safeguarding all students.
- Exemplify the standards of behavior expected of students.
- Be open to undertaking reasonable additional tasks as requested by leadership.
Candidate Profile
Qualifications:
Essential: GCSEs in English and Mathematics at grade C/4 or above.
Desirable: Training in safeguarding, data protection, health and safety, equality, and fire safety.
Experience and Skills:
Essential Experience: Background in administrative roles with experience in handling confidential information.
Essential Skills: Proficient in using Google applications and data entry.
Desirable Experience: Experience in educational settings, managing complaints, and interacting with students and parents.
Desirable Skills: Familiarity with calendar management systems.
Knowledge:
Essential: Understanding of statutory requirements related to safeguarding, equality, health and safety, fire safety, and data protection.
Desirable: Knowledge of educational policies and procedures.
Personal Attributes:
The ideal candidate will possess:
- Strong verbal and written communication abilities.
- Excellent organizational and time management skills.
- The capability to work independently and collaboratively.
- The ability to maintain professional relationships.
- Effective prioritization skills to manage a diverse workload.
- Strong problem-solving capabilities.
- A passion for music education and supporting student success.
Additional Requirements:
The successful candidate will have:
- A current DBS certificate, with necessary checks.
- The legal right to work in the UK.
Safeguarding Commitment:
SoundSkool is dedicated to protecting children and young people from harm and ensuring their welfare is paramount in all operations.
