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Head of IT

2 months ago

London, Greater London, United Kingdom Somerset House Trust Full time
Job Title: Head of IT

We are seeking an experienced and innovative Head of IT to lead our technology strategy and operations at Somerset House Trust. As a key member of our senior management team, you will be responsible for shaping and executing our IT strategy to support our business objectives and drive digital transformation.

Key Responsibilities:
  • Digital Transformation: Develop and implement a technology-driven digital transformation program to improve our operations, collaboration, and efficiency.
  • IT Strategy and Implementation: Develop and maintain a high-level IT strategy and budget to deliver new IT requirements, ensuring alignment with our organizational strategy.
  • Programme and Project Management: Manage IT and technology-enabled process projects, ensuring objectives and scope are clearly defined and successfully delivered.
  • Security: Own the cyber-security posture of the Trust, ensuring the effectiveness, security, and legal compliance of all IT systems, hardware, software, and data.
  • Data Governance and Compliance: Lead on data governance and compliance aspects, including PCI-DSS, UK GDPR, and Cyber Essentials.
  • Internal Service Provision: Ensure seamless connectivity and digital services for all Trust staff and partners.
  • External Service Provision: Ensure seamless connectivity and telephony services and support for 2,600 resident creatives, major public and private events, exhibitions, restaurants, bars, and other spaces.
  • People Management and Leadership: Manage the IT department staff, including performance and objective setting, personal and career development, leave scheduling, expenses, etc.
  • Budgeting: Manage and set the departmental budget and 3-5 year plan for expenditure and income within tight organizational constraints.
  • Vendor Management: Act as key contact with vendors delivering IT projects and services at Somerset House, ensuring effective contracts are in place at all times.
  • Documentation: Ensure thorough and up-to-date documentation of IT resources, configurations, passwords, licenses, usage policies, etc.
  • Resilience: Ensure major incident response plans are in place, tested, and robust.
Requirements:
  • Proven leadership experience of IT Service Management and working in an IT service delivery role across a complex organization.
  • Proven experience in initiating and managing IT projects, systems implementations, and digital transformation, with a track record of delivering measurable benefits to end users.
  • Management of both support and infrastructure functions, including managing, motivating, and developing staff.
  • Experience and awareness of the technology development cycle with ideas of how to use the latest technical tools to drive the organization forward.
  • Strong experience across a range of core business applications, including Microsoft 365, CRM, and Events Management.
  • Ownership of the cyber-security and cyber-risk posture of an organization, actively managing the risk profile.
Benefits:
  • Enhanced annual leave – 25 days plus bank holidays (pro rata).
  • Birthday leave – additional day leave on or within a week of your birthday.
  • Festive day – additional discretionary day off around the Christmas period.
  • Trust life insurance scheme.
  • 8% employer pension contributions.
  • No minimum requirement for employee contributions.
  • Option for salary exchange.
  • Interest-free loans.
  • Season ticket loan.
  • Cycle to Work scheme.

We welcome applications from diverse candidates who share our commitment to anti-racism, diversity, and inclusion. We anonymize all job applications to help avoid discrimination in the initial screening stage of our recruitment process.