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Customer Support Operations Supervisor

3 months ago

Bargate Derbyshire, United Kingdom Probe UK Full time £28,000 - £29,000

Exciting Opportunity for a Customer Support Operations Supervisor

This role presents a fantastic chance for a Customer Support Operations Supervisor to become part of a family-run enterprise dedicated to transforming lives through the innovative products they create, produce, and install.

About the Company
With over four decades of expertise, this organization stands as a leading force in Europe and has established a significant presence in various international markets.

Salary and Benefits

* Competitive salary for 40 hours per week, Monday to Friday

* 23 days of annual leave, increasing with tenure, in addition to statutory holidays

  • Life Assurance coverage
  • Candidate Requirements for Customer Support Operations Supervisor
  • Minimum of three years' experience in a consultative sales or customer service setting
  • Proficient in the Microsoft Office Suite
  • A keen interest in the automotive sector
  • Strong time management abilities

Key Responsibilities

  • Provide support to the Head of Business Development and the field team
  • Guide internal teams to achieve and surpass objectives, establishing clear goals and performance standards
  • Assist the inbound central inquiry, live chat, and online product demonstration teams
  • Facilitate recruitment, training, and development initiatives for the team
  • Oversee the complete performance management process
  • Our mission is to help you secure the best possible future for yourself, and this service is completely free for all candidates.

Contact Us
If you wish to learn more about any of our job openings or simply want to discuss your specific requirements, please feel free to reach out for an informal and confidential conversation.

Probe Technical Recruitment has been providing specialized engineering recruitment support since 1994.