Technical Content Manager

6 days ago

Bristol, Bristol, United Kingdom CPS Group (UK) Limited Full time
Technical Publications Manager

We are seeking a dynamic leader to take charge of our technical content authoring services at CPS Group (UK) Limited in Bristol.

Key Responsibilities:
  • Cultivate and maintain relationships across various business units to manage a diverse project portfolio.
  • Develop clear content plans, timelines, budgets, resources, and deliverables for all projects.
  • Ensure timely project delivery while upholding high-quality content standards and ensuring customer satisfaction.
  • Act as the primary contact for new technical content requests and enhancements.
  • Lead a team of technical authors, promoting a collaborative hybrid working environment.
  • Create and maintain content writing processes, publishing them on the company's Business Management System.
  • Drive adherence to industry standards through certification and uphold content quality.
  • Explore innovative digital content delivery methods, such as embedded help content, video, and augmented reality.
  • Identify skill gaps within the team and develop training and recruitment strategies.
  • Establish a modular content management system with robust version control, integrating it with existing PLM systems.
  • Ensure compliance with regulatory requirements related to information provision, export control, and health & safety.
  • Oversee internal and external cost drivers, including licensing and third-party content suppliers.
Requirements:
  • A degree in engineering or a technical discipline where English is the native language, or
  • A qualification in English language or literature with a demonstrable technical portfolio.
Preferred Qualifications:
  • Strong experience with MadCap Flare or similar desktop publishing software.
  • Excellent team leadership, performance monitoring, and coaching skills.
  • Strong planning, budgeting, and resource management skills.
  • Project management experience is a plus.
What We Offer:
  • A competitive starting salary.
  • Structured career development opportunities.
  • A healthy work-life balance.
  • Private healthcare.
  • A share incentive plan.
  • 25 days of annual leave.
  • Half-days on Fridays.
  • A defined contribution Group Personal Pension Plan.
  • A flexible benefits package tailored to your individual needs.

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