Gas Support Specialist
2 weeks ago
Company Overview
StartMonday is a leading provider of technical support services to the heating industry.
Job Summary
We are seeking a highly skilled and experienced Gas Support Specialist to join our team as a Technical Support Gas Engineer. As a key member of our support team, you will provide technical assistance to heating engineers, installers, and consultants across the UK.
Key Responsibilities
- Provide technical support to heating engineers, installers, and consultants via phone and other communication channels.
- Assist with troubleshooting and resolving technical issues related to gas boilers and heating systems.
- Collaborate with internal teams to ensure seamless delivery of technical support services.
- Stay up-to-date with industry developments and product training to provide expert advice to customers.
Requirements
- Minimum 2 years of experience as a Gas Engineer, Heating Engineer, or related field.
- Strong knowledge of heating system design and gas boiler fault-finding.
- Excellent communication and problem-solving skills.
- Ability to work independently and as part of a team.
- Basic computer skills and proficiency in using technical software.
What We Offer
- A competitive salary and on-call bonus.
- A comprehensive benefits package, including 33 days of holiday and additional days for your birthday and years of service.
- Ongoing training and professional development opportunities.
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