Current jobs related to Resident Liaison Officer - London, Greater London - Howells Recruitment


  • London, Greater London, United Kingdom Velocity Recruitment Full time

    Job Title: Resident Liaison OfficerLocation: North LondonJob Type: Full-timeSalary: Up to £32k + PackageJob Description:The successful Resident Liaison Officer will be responsible for building customer confidence and explaining all aspects of improvement work to residents. This will involve surveys, initial contact with tenants, identifying customer needs,...


  • London, Greater London, United Kingdom Velocity Recruitment Full time

    Job Title: Resident Liaison OfficerLocation: North LondonJob Type: Full-timeSalary: Up to £32k + PackageJob Description:The successful Resident Liaison Officer will be responsible for building customer confidence and explaining all aspects of improvement work to residents. This will involve surveys, initial contact with tenants, identifying customer needs,...


  • London, Greater London, United Kingdom Velocity Recruitment Full time

    Job Title: Resident Liaison OfficerLocation: North LondonJob Type: Full-timeSalary: Up to £32k + PackageJob Description:The successful Resident Liaison Officer will be responsible for building customer confidence and explaining all aspects of improvement work to residents. This will involve surveys, making initial contact with tenants, identifying customer...


  • London, Greater London, United Kingdom Velocity Recruitment Full time

    Job Title: Resident Liaison OfficerLocation: North LondonJob Type: Full-timeSalary: Up to £32k + PackageJob Description:The successful Resident Liaison Officer will be responsible for building customer confidence and explaining all aspects of improvement work to residents. This will involve surveys, making initial contact with tenants, identifying customer...


  • London, Greater London, United Kingdom Velocity Recruitment Full time

    Job Title: Resident Liaison OfficerLocation: North LondonJob Type: Full-timeSalary: Up to £32k + PackageJob Description:We are seeking a Resident Liaison Officer to join our team in North London. As a key member of our team, you will be responsible for building customer confidence and explaining all aspects of improvement work to residents.Key...


  • London, Greater London, United Kingdom Velocity Recruitment Full time

    Resident Liaison OfficerJoin our client, a leading provider of refurbishment services for social housing residential schemes, as a Resident Liaison Officer. This exciting opportunity will see you working on a £5 million framework consisting of cyclical works to street properties in North London.Key Responsibilities:Establish strong relationships with...


  • London, Greater London, United Kingdom United Living Group Full time

    Job DescriptionAs a vital member of our team at United Living Group, you will make a genuine difference to the lives of the people we work with, and can seize the opportunity to develop your career in property services.As an experienced Resident Liaison Officer, you will be a visible point of contact for customers, engaging through newsletters, meetings,...


  • London, Greater London, United Kingdom United Living Group Full time

    Job DescriptionAs a vital member of our team at United Living Group, you will make a genuine difference to the lives of the people we work with, and can seize the opportunity to develop your career in property services.As an experienced Resident Liaison Officer, you will be a visible point of contact for customers, engaging through newsletters, meetings,...


  • London, Greater London, United Kingdom Velocity Recruitment Full time

    Job Title: Resident Liaison OfficerLocation: North LondonJob Type: Full-timeSalary: Up to £32k + PackageJob Description:We are seeking a highly skilled Resident Liaison Officer to join our team in North London. As a key member of our team, you will be responsible for building customer confidence, explaining improvement work, and identifying customer...


  • London, Greater London, United Kingdom Velocity Recruitment Full time

    Job Title: Resident Liaison OfficerLocation: WandsworthContract Duration: 6 month contract - Competitive ratesJob Summary:We are seeking a skilled Resident Liaison Officer to join our team for an internal refurbishment project in Wandsworth. As a key member of our team, you will be responsible for building customer confidence, explaining improvement work,...


  • London, Greater London, United Kingdom Velocity Recruitment Full time

    Job Title: Resident Liaison OfficerLocation: WandsworthContract Duration: 6 month contract - Competitive ratesJob Summary:We are seeking a Resident Liaison Officer to join our team for an internal refurbishment project in Wandsworth. The successful candidate will be responsible for building customer confidence, explaining improvement work, and identifying...


  • London, Greater London, United Kingdom Velocity Recruitment Full time

    Job Title: Resident Liaison OfficerLocation: WandsworthContract Duration: 6 month contract - Competitive ratesJob Summary:We are seeking a highly skilled Resident Liaison Officer to join our team for an internal refurbishment project in Wandsworth. As a key member of our team, you will be responsible for building customer confidence, explaining improvement...


  • London, Greater London, United Kingdom Velocity Recruitment Full time

    Job Title: Resident Liaison OfficerLocation: WandsworthContract Duration: 6 month contract - Competitive ratesJob Summary:We are seeking a highly skilled Resident Liaison Officer to join our team for an internal refurbishment project in Wandsworth. As a key member of our team, you will be responsible for building customer confidence, explaining improvement...


  • London, Greater London, United Kingdom Velocity Recruitment Full time

    Job Title: Resident Liaison OfficerLocation: WandsworthContract Duration: 6 month contract - Competitive ratesJob Summary:We are seeking a skilled Resident Liaison Officer to join our team for an internal refurbishment project in Wandsworth. As a key member of our team, you will be responsible for building customer confidence, explaining improvement work,...


  • London, Greater London, United Kingdom Velocity Recruitment Full time

    Job Title: Resident Liaison OfficerLocation: North LondonJob Type: Full-timeSalary: Up to £32k + PackageJob Description:We are seeking a highly skilled Resident Liaison Officer to join our team in North London. As a key member of our team, you will be responsible for building customer confidence, explaining improvement work, and identifying customer...


  • London, Greater London, United Kingdom Shared Services Partnership Full time

    About the Role:We are seeking a highly skilled and experienced Resident Liaison Officer to join our Property Services Department. As a key member of our team, you will be responsible for providing information, advice, and assistance to tenants and leaseholders during major works on their homes.Key responsibilities include:Developing and managing plans for...


  • London, Greater London, United Kingdom Pinnacle Recruitment Ltd Full time

    Resident Liaison Officer | Permanent | North West London / HertsSalary: £19,000 - £23,000 + benefitsLocation: North West London / HertfordshirePinnacle Recruitment Ltd is seeking a skilled Resident Liaison Officer to join a well-established main contractor on a permanent basis. The successful candidate will work on residential/social housing projects in...


  • London, Greater London, United Kingdom Pinnacle Recruitment Ltd Full time

    Resident Liaison Officer | Permanent | North West London / HertsSalary: £19,000 - £23,000 + benefitsLocation: North West London / HertfordshirePinnacle Recruitment Ltd is seeking a skilled Resident Liaison Officer to join a well-established main contractor on a permanent basis. The successful candidate will work on residential/social housing projects in...


  • London, Greater London, United Kingdom CIH International Housing Group Full time

    Resident Liaison OfficerWe are seeking an experienced Resident Liaison Officer to join our team at CIH International Housing Group. This role will involve working with residents in the Westferry area, providing support and guidance on social housing decarbonisation projects.Key Responsibilities:Establish and manage the Tenant/Customer/Resident Liaison...


  • London, Greater London, United Kingdom CIH International Housing Group Full time

    Resident Liaison OfficerWe are seeking an experienced Resident Liaison Officer to join our team at CIH International Housing Group. This role will involve working with residents in the Westferry area, providing support and guidance on social housing decarbonisation projects.Key Responsibilities:Establish and manage the Tenant/Customer/Resident Liaison...

Resident Liaison Officer

2 months ago


London, Greater London, United Kingdom Howells Recruitment Full time

Job Summary: We are seeking a highly skilled and proactive Resident Liaison Officer to join our team at Howells Recruitment, delivering Planned Works in Social Housing in South East London.

About the Role: As a Resident Liaison Officer, you will be responsible for developing positive relationships with residents to provide information and support during refurbishment, maintenance, and major works programmes. You will prevent and limit dissatisfaction, resolve complaints and queries quickly and efficiently.

Key Responsibilities:

  • Work on planned maintenance projects to ensure smooth delivery and resident satisfaction.
  • Collaborate with the Decent Homes programme team to ensure alignment with project goals.
  • Hold a full clean driving license with own vehicle to facilitate site visits and resident engagement.
  • Conduct pre-entry visits and company inductions to ensure a seamless onboarding process.
  • Collect tenancy agreement/approval forms to ensure accurate resident information.
  • Visit tenants in their homes to advise them on work schedules and progress.
  • Act as the main point of contact for residents, addressing any problems or queries promptly.
  • Establish and maintain working relationships with neighbourhood housing associations.
  • Visit properties being refurbished to advise potential tenants on completion dates.
  • Attend and chair tenant forum meetings to keep residents informed about works being carried out.

About Us: We are a modern, forward-thinking recruitment agency that values the strengths, skills, and personalities of our people. We believe that our team members are the key to our success, and we are committed to providing a supportive and inclusive work environment.