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Deputy Head of Retail Operations
2 months ago
As a key member of our retail team, you'll play a vital role in ensuring the smooth operation of our stores. Working closely with the Store Manager, you'll help drive sales, improve customer satisfaction, and maintain high standards of store presentation.
Key Responsibilities:
- Take charge of the store when the Store Manager is unavailable, ensuring seamless day-to-day operations.
- Lead by example, inspiring your team to deliver exceptional customer service and achieve sales targets.
- Foster a positive and inclusive store atmosphere, promoting a culture of teamwork and collaboration.
- Drive retail commerciality, focusing on sales growth, customer engagement, and store profitability.
- Develop and implement effective merchandising strategies to maximize sales and minimize waste.
- Coach and develop your team members, helping them to reach their full potential and achieve their career goals.
What We Offer:
- A competitive salary and benefits package, including a 25% colleague discount and exclusive Double Discount days.
- Opportunities for career progression and professional development, including access to our Can-Do Academy and Wagestream.
- A supportive and inclusive work environment, with a focus on diversity, equity, and inclusion.
- A range of employee benefits, including healthcare cash plans, long service awards, and pension schemes.
Join Our Team:
We're looking for talented and motivated individuals who share our passion for retail and customer service. If you're a natural leader with a passion for driving sales and improving customer satisfaction, we'd love to hear from you.