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Customer Service Representative

2 months ago


Winnersh, United Kingdom Ardonagh Advisory Full time
Customer Service Representative Opportunity

We are seeking a talented Customer Service Representative to join our growing team at Ardonagh Advisory. As a key member of our team, you will provide exceptional customer service and support to our Employee Benefit Consultants, clients, and insurers.

Key Responsibilities:
  • Provide great customer service and support over the phone and by email.
  • Be the first point of contact for client and insurer queries and proactively support with policy renewals and new business.
  • Support with administration duties such as invoicing, accounts, claims, and underwriting.
What We Offer:
  • A competitive basic salary of £24,300 p/a.
  • A range of benefits, including 26 days' holiday entitlement, pension scheme, and 24-hour support for physical and mental wellbeing.
  • Opportunities to progress your career across the entire Ardonagh family.
  • Gain CII or ACII qualifications to boost your knowledge and career prospects in the Insurance Industry.

We are a welcoming and supportive team, and we offer a hybrid working arrangement, where you'll have the option to work 3 days in the office and 2 days from home every week. If you're a motivated and customer-focused individual, we'd love to hear from you.