Lead Coordinator

2 days ago


StokeonTrent, Stoke-on-Trent, United Kingdom Revival Full time

We are seeking a highly skilled and experienced professional to lead our Hospital Discharge Service at Revival. As a key member of our team, you will be responsible for providing a coordinated function within the Integrated Discharge Hub (IDH) to support safe and timely discharges.

Key Responsibilities:

  • Manage a small team of coordinators to ensure seamless integration and communication.
  • Collaborate with the IDH Manager and wider team to identify patient resources and develop effective discharge plans.
  • Collect and analyze quarterly monitoring data to inform project review meetings and drive service improvement.
  • Lead and support IDH colleagues in identifying patient resources and developing effective discharge plans.
  • Provide flexible coverage for coordinators to ensure service demand is met.

Requirements:

  • Education to a degree level or substantial experience in a related field.
  • Excellent communication and interpersonal skills.
  • Strong understanding of customer service principles and ability to deliver high-quality support.
  • Ability to work under pressure and manage multiple tasks and demands.
  • Strong leadership and coaching skills to motivate and support a team.

About Revival:

We are a leading provider of expert support services, dedicated to bringing life back into people's homes. Our team is passionate about delivering high-quality care and support to individuals and communities.



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