Senior Account Manager

2 weeks ago


Milton Keynes, Milton Keynes, United Kingdom CityFibre Full time
About the Role

We are seeking an experienced Senior Account Manager to join our team at CityFibre. As a key member of our Public Sector team, you will be responsible for owning and managing all Public Sector Accounts and Strategic relationships within allocated geographical remit to maximise the return on investment and drive Customer Growth.

Key Responsibilities
  • Maximise incremental opportunity and densification of existing contracted scope, developing and owning Account Development Plan (ADP) and co-ordinate internal and customer teams to execute against this plan
  • Build C-Level stakeholder relationships at the political, strategic and operational level within allocated accounts. Developing and presenting recommendations to support increased success – influencing development and technology roadmaps and customer partnerships
  • Achieve 100%-win rate on all public sector contract renewals for allocated accounts
Requirements
  • Demonstrable and proven experience of developing repeat business in the local government market. With a record of high performance / target achievement including evidence of leading transactions at >£1m contract value
  • Well-connected in the public sector with a good understanding of public sector market, you will be proactive in your approach to identifying relationships and collaborating with internal teams to recognise and promote cross functional relationships and opportunities
  • Track record of reoccurring revenue performance across sales, consistent relationship development, market analysis, business planning, bid leadership, financial sensitivity, commercial acumen and negotiation skills
What We Offer

We want to offer you all the support you need to thrive inside and outside of work. This means giving you the tools to grow your career with us, as well as a comprehensive benefits package that you can adapt to your lifestyle. This includes 25 days annual leave, a day off on your birthday, a day off to support a charity or organisation of choice, a range of wellbeing and savings initiatives including private medical insurance, and supportive family friendly and menopause policies.

About Us

We are a Times Top 50 Employer for Gender Equality. We are endorsed by WORK180 and we are a partner of Diversifying. We have pledged our commitment to the Armed Forces Covenant and we are a Disability Confident Employer. Working together with our Employee Networks, we are wholly committed to ensuring that our people's voices are heard, and that everyone feels a sense of belonging and pride to be a part of CityFibre.



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