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Sales Associate

2 months ago

Birmingham, Birmingham, United Kingdom Footasylum Full time

About the Role:

We are seeking a highly motivated and customer-focused Sales Assistant to join our team at Footasylum. As a Sales Assistant, you will play a key role in delivering exceptional customer service and creating a first-class shopping experience for our customers.

Key Responsibilities:

  • Provide outstanding customer service and support to customers in-store and online
  • Work collaboratively with the sales team to achieve sales targets and drive business growth
  • Maintain a high level of product knowledge and provide expert advice to customers
  • Contribute to the visual merchandising and store displays to create an engaging and inviting shopping environment
  • Process transactions accurately and efficiently, handling customer payments and returns
  • Participate in stock management and inventory control to ensure accurate stock levels and minimize losses
  • Support the sales team in achieving sales targets and driving business growth

Requirements:

  • Passion for fashion retail and a strong understanding of the industry
  • Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues
  • Strong problem-solving and analytical skills, with the ability to think critically and make sound decisions
  • Ability to work independently and as part of a team, with a flexible and adaptable approach to work
  • High level of product knowledge and a strong understanding of customer needs and preferences
  • Ability to work in a fast-paced environment, with a high level of energy and enthusiasm

What We Offer:

  • A competitive salary and benefits package
  • Ongoing training and development opportunities to support your career growth and progression
  • A dynamic and supportive work environment, with a strong focus on teamwork and collaboration
  • The opportunity to work with a leading fashion retailer, with a strong brand reputation and a commitment to excellence