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Duty Manager

2 months ago


Sutton Coldfield, Birmingham, United Kingdom SSP Food Travel Experts Full time
About the Role

We are seeking a highly skilled Duty Manager to join our team at SSP Food Travel Experts. As a Duty Manager, you will be responsible for creating a clean and welcoming atmosphere that exceeds customer expectations.

Key Responsibilities
  • Take charge of creating a clean and welcoming environment that consistently meets customer expectations.
  • Guide and support colleagues to maintain a safe working environment and provide day-to-day support.
  • Coordinate team efforts to ensure operational excellence and adhere to guidelines.
  • Focus on operational efficiency and champion improvements to simplify operations.
  • Recognize and celebrate exceptional service within the team and promote inclusivity and motivation.
  • Build strong relationships and communicate effectively to ensure team success and deliver exceptional customer service.
Why Work with Us?

At SSP Food Travel Experts, we offer a dynamic career opportunity with a range of benefits, including employee discounts, flexible scheduling, and continuous growth opportunities.

What We Offer
  • Employee Discounts: Enjoy up to 50% discount on various SSP brands and franchises across the UK.
  • Flexible Scheduling: To accommodate various lifestyles, we promote work-life balance.
  • Continuous Growth: Access award-winning training, apprenticeships, and development programs to enhance your skills and advance your career.
  • Health and Wellbeing Support: Retail Trust, flexible working, comprehensive family-friendly leave.
  • Culture: We value diversity and inclusion at SSP and have a variety of networks to support you.
Requirements

To be successful in this role, you will need at least 1 year of experience working as a supervisor in a similar retail role and be 18 years of age or over to perform certain tasks or work on certain shifts.