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Order Management Coordinator

2 months ago


Milton Keynes, Milton Keynes, United Kingdom Vontier Full time

Job Overview:

We are seeking a dedicated Order Processor / Order Management Specialist to support our growing operations. This role is essential in managing the flow of orders and ensuring customer satisfaction through efficient order processing.

About Vontier:

Vontier is a forward-thinking organization committed to innovation and excellence in service delivery. We pride ourselves on our ability to provide solutions that enhance the efficiency and safety of our customers' operations.

Role Responsibilities:

As an Order Processor / Order Management Specialist, your key responsibilities will include:

  • Accurately processing incoming orders and managing order entry into the system.
  • Setting up customer accounts, vehicle lists, and user logins.
  • Handling modifications to fleet orders and renewals for existing clients.
  • Coordinating hardware upgrades as necessary.
  • Contributing to high customer satisfaction levels and achieving key performance metrics.

Candidate Profile:

We are looking for candidates who possess:

  • A strong background in order processing, ideally with experience in SAP.
  • A commitment to delivering exceptional customer service and fostering relationships.
  • Excellent organizational skills and attention to detail.
  • Proficiency in both written and verbal communication.
  • A proactive approach to problem-solving and a willingness to learn new skills.

What We Offer:

At Vontier, we provide:

  • A competitive salary and comprehensive benefits.
  • A collaborative and inclusive workplace culture.
  • Extensive onboarding and support to ensure your success.
  • Opportunities for professional growth and development within a leading organization.

Next Steps:

If you are ready to advance your career with Vontier, we encourage you to explore this opportunity further.