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Administrative Coordinator

2 months ago

StokeonTrent, Stoke-on-Trent, United Kingdom HealthHarmonie Full time

About Us

HealthHarmonie is a dynamic and expanding healthcare organization operating across various locations in England. Since our inception in 2003, we have been committed to enhancing our services in the evolving healthcare landscape, ensuring that patients receive essential community services closer to their homes.

Role Overview

As an Administrative Coordinator at HealthHarmonie, you will be integral to the seamless operation of our healthcare services. Your key responsibilities will encompass:

  • Welcoming patients and visitors, fostering a friendly and inviting environment
  • Maintaining a tidy, organized, and professional reception area at all times
  • Accurately entering patient information into our management system to uphold detailed records
  • Evaluating and prioritizing patient referrals based on urgency and clinical necessity
  • Contacting patients to arrange appointments efficiently
  • Scanning and linking referrals to the appropriate patient files for streamlined access

Work Schedule and Environment

  • Your work will follow a 5 out of 7-day schedule, as our services are available throughout the week
  • Shifts typically span 8 hours, generally scheduled between 8:00 AM and 6:00 PM
  • Your primary workplace will be designated, with potential coverage required at other clinic sites as needed

Candidate Profile

  • Alignment with HealthHarmonie's core values is essential, showcasing compassion, motivation, attentiveness, integrity, and a dedication to excellence
  • Previous experience in reception and administrative roles is advantageous; however, we welcome candidates who exhibit a strong enthusiasm for delivering high-quality care and take pride in their contributions, with training provided as necessary.

Expectations and Opportunities

  • In this role, you will have the chance to significantly influence our operations and support our patients, paving the way for a rewarding career within our organization.
  • Compliance with legal eligibility requirements, including a successful background check and provision of right-to-work documentation, is mandatory prior to starting your role.
  • Your onboarding will commence with a corporate induction, followed by mentorship from an experienced team member, ensuring you acquire the essential skills and knowledge for success. Full participation during the training phase is crucial.

Salary: £24,000 per annum