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Front of House Associate

2 months ago

Southwold Suffolk, United Kingdom Adnams Plc Full time

About the Role:

We are excited to offer a competitive package for our Front of House Associates, which includes:

  • Attractive Salary
  • Company Pension Scheme
  • Life Insurance Coverage
  • Employee Share Scheme
  • 28 Days of Annual Leave
  • Opportunities for Career Advancement
  • Wellness Initiatives
  • Exclusive Employee Discounts
  • Gratuities

Who We Are:

At Adnams, we pride ourselves on crafting award-winning beers and spirits from our base in Southwold. We operate a variety of exceptional pubs and hotels, as well as retail outlets across the region. Our commitment to outstanding customer service is matched only by our dedication to innovation and digital progress.

We are deeply invested in our environment, local communities, and broader social responsibilities. Our success is driven by our dedicated team, who embody our values of respect, kindness, and inclusivity.

What We Seek:

We are in search of a Front of House Associate who is enthusiastic and vibrant, dedicated to providing exceptional customer experiences that create lasting memories for our guests.

A genuine passion for hospitality is essential. While prior experience in pubs, restaurants, or hotels is beneficial, what truly matters is a friendly demeanor and a love for engaging with customers.

The ideal candidate will be a diligent team player, capable of using their initiative, thriving under pressure, and enjoying collaboration with others.

Key Responsibilities:

As part of our team, you will:

  • Warmly welcome and greet customers with a smile.
  • Set and clean tables and service areas efficiently.
  • Confidently take orders and serve food and beverages.
  • Coordinate with kitchen staff to ensure seamless service.

We will provide comprehensive training to familiarize you with our service standards.

Flexibility:

Availability to work various shifts, including mornings, evenings, and weekends, is required.

What We Offer:

We hope you will take pride in being part of a company that values important principles while enjoying a fun and supportive work environment with a fantastic team.

Our enthusiastic and hardworking staff tend to remain with us long-term, which speaks to our positive workplace culture. We embrace innovation and encourage you to implement new ideas to enhance our service delivery.

Compensation:

Pay rates are as follows:

  • 21+ years old: £11.44 per hour
  • 18 - 20 years old: £11.00 per hour
  • Under 18 years old: £9.00 per hour