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Service Advisor

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Epsom, Surrey, United Kingdom Perfect Placement Full time
Service Advisor Job Description

We are seeking a highly skilled and customer-focused Service Advisor to join our team at an established Motor Trade Dealership in the Epsom area.

Key Responsibilities:
  • Provide exceptional customer service and communicate effectively with customers about service and repair work required on their vehicle.
  • Produce job cards on in-house computer systems and update customer and vehicle records.
  • Prepare and complete invoices, and advise customers on estimated costs of repairs and timescales of work due to be completed.
  • Upsell on service work and service plans to increase revenue and customer satisfaction.
  • Perform other ad-hoc duties as required.
Requirements:
  • Previous experience as a Service Advisor in a Motor Trade Dealership.
  • Excellent communication and customer service skills.
  • Ability to work well under pressure and meet deadlines.
  • Familiarity with using Motor Dealership Database Software.
What We Offer:

A competitive salary of up to £30,000 per annum, with opportunities for bonuses and career progression.

This is an excellent opportunity for a motivated and customer-focused individual to join our team and contribute to the success of our Motor Trade Dealership.