Installation and Maintenance Technician

4 weeks ago

Mansfield, Nottinghamshire, United Kingdom Brellis Recruitment Full time
Job Title: Installation & Field Service Engineer

Location: Mansfield

Salary: £35k + company van

Hours: Full-time, 0830 to 1700 Monday to Friday

About the Role:

We are seeking a skilled and versatile Installation & Field Service Engineer to join our dynamic team. In this role, you will be responsible for the service, repair, and installation of a variety of automated access systems and retail fixtures. This is a diverse role requiring a high level of technical expertise, problem-solving skills, and a commitment to delivering excellent customer service.

Key Responsibilities:Service and Repair:
  • Conduct routine maintenance, fault finding, and repair of automated access gates, sliding doors, boarding gates, and retail fixtures such as bakery equipment.
  • Use software diagnostics to troubleshoot issues, check sensor alignment, and perform visual inspections.
  • Replace and upgrade components, including motherboards, bearings, motors, and other electrical parts, managing 240 volts input and 24 volts output.
Installation Work:
  • Carry out installation of new systems and equipment, ensuring all work complies with safety standards and client specifications.
  • Complete snagging tasks and manage special projects as required, providing a high level of attention to detail.
Customer Support:
  • Provide technical support and guidance to customers on the operation and maintenance of equipment.
  • Respond to service calls in a timely manner, ensuring minimal downtime for the customer.
  • Maintain accurate records of service visits, repairs, and installations.
Other Duties:
  • Conduct site surveys to assess the feasibility of installations and provide technical recommendations.
  • Train end-users on the correct usage and maintenance of equipment.
  • Collaborate with the project management team to deliver projects on time and within budget.
  • Maintain a stock of commonly used parts and tools in the company vehicle, ensuring you are well-prepared for any on-site requirements.
  • Participate in continuous improvement initiatives to enhance service delivery and operational efficiency.
Qualifications and Skills:
  • Proven experience in a similar role, ideally within the automated access systems or retail equipment sectors.
  • Strong technical skills, with the ability to read schematics and technical diagrams.
  • Experience using diagnostic software and performing complex fault finding.
  • Proficiency in replacing and configuring electrical components such as motherboards, sensors, and motors.
  • Good understanding of electrical safety and working with 240 volts.
  • Excellent problem-solving abilities and attention to detail.
  • Strong communication skills and the ability to interact professionally with customers.
  • Full UK driving license is essential.
Benefits:
  • Competitive salary and overtime opportunities.
  • Company vehicle, tools, and equipment provided.
  • Ongoing training and development opportunities.
  • Supportive team environment with a focus on work-life balance.

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