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Customer Service Representative

2 months ago

Oxford, Oxfordshire, United Kingdom The Recruitment Group Full time

We are working in partnership with a successful and growing business in the industry to recruit a Customer Support Advisor to join their team.

This vacancy has come about due to internal progression, which demonstrates your ability to grow and develop in the organization.

As the Customer Support Advisor, you will be responsible for calling customers to register them with the business and follow up with necessary paperwork.

Benefits for this role include:

Generous holiday package

Performance-related bonus

Compassionate leave

Flexible working arrangements

Social events

Free parking

Key responsibilities will include:

Make a number of outbound calls per day to clients to explain the purpose of your call and follow up with the relevant documentation

Build and maintain strong relationships with customers throughout the onboarding process

Accurately log all contact with customers

Work closely with your team and participate in team meetings

We are looking for a confident, motivated and enthusiastic individual who is keen to learn. This is a temporary to permanent role.

The salary on offer is £23,000 - £25,000, plus performance bonus.

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