Ingredient Solutions Professional
1 week ago
Job Title: Technical Service Technologist
Company: Ingredion Germany GmbH
Job Summary:
We are seeking a highly skilled Technical Service Technologist to join our team at Ingredion Germany GmbH. As a Technical Service Technologist, you will be responsible for providing technical support to our customers, developing new concepts, and bringing the latest innovations and products to our strategic and partner customers.
Key Responsibilities:
- Customer Technical Support: Act as a technical liaison for selected accounts, effectively managing requests and opportunities. Organize visits to customers and visits from customers at Ingredion Idea Labs (planning trials, meetings, and venue). Utilize laboratory and pilot plant equipment to conduct trials and evaluate products to help development and diagnose problems.
- Application Development: Lead necessary technical activities to deliver concept developments and associated technical content demonstrating innovative ingredient or food systems functionality in identified sub-applications. Propose own ideas and utilize customer feedback for new concept development or improvements.
- Business Development: Collaborate closely with Sales representatives and technical teams to develop business, update, and execute technical strategies. Build strong relationships at multiple levels within the customers' organization.
- Knowledge Sharing and Management: Record and share relevant customer activities and project updates in designated knowledge management tools.
- Values and Purpose: Display exemplary participation and leadership in our EHS program as well as Continuous Improvement and Customer Excellence initiatives.
Requirements:
- Mandatory Requirements:
- Degree (Bsc or Msc) or equivalent, in Food Technology or Food Engineering or other relevant discipline
- Experience in a R&D, Technical service, or Applications team in specialty food ingredients.
- Excellent applied knowledge of interactions of different food ingredients, ingredient systems, and food processing.
- Practical understanding of equipment and technologies to enable laboratory and pilot plants trials.
- Excellent analytical, monitoring, and reporting skills
- English fluency, both written and spoken
- The position will require regular travel to European-based customers.
- Desirable Requirements:
- Advanced knowledge of dairy and dairy alternatives food processes, food ingredient functionality, and ingredient interactions is desirable
- Second European language is desirable
- Required Behaviors and Skills:
- Self-motivated, takes initiative, and ownership
- Good presenting, questioning, listening, and communication skills
- Very good planning and organizing skills
- Business-focused and results-oriented, driven by desire to achieve commercial success
- Curious, creative, and agile
- Enjoys collaborating with others to find differentiated solutions
- Readily helps colleagues by sharing knowledge and expertise
- Reliable, flexible (capable of reorganizing workload on short notice, based on priorities)
Relocation Available: No
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