Sales Associate
2 days ago
Job Summary
We are seeking a highly motivated and customer-focused Sales Associate to join our team at Flannels. As a Sales Associate, you will be responsible for providing exceptional customer service, maintaining a high level of product knowledge, and driving sales growth.
Key Responsibilities
- Customer Service
- Provide a warm and welcoming experience for customers, ensuring they feel valued and supported throughout their shopping journey.
- Ask open-ended questions to understand customers' needs and preferences, and make recommendations accordingly.
- Process transactions efficiently and accurately, handling cash, credit card payments, and other payment methods.
- Product Knowledge
- Stay up-to-date on the latest fashion trends, product knowledge, and brand information to provide expert advice to customers.
- Recommend products that meet customers' needs, and provide information on in-store offers, promotions, and store cards.
- Store Operations
- Maintain a clean and organized store environment, adhering to Flannels' standards and policies.
- Ensure store standards are complete and the store is prepared for the next trading day.
Requirements
- Skills and Knowledge
- Excellent communication and interpersonal skills.
- Able to work effectively within a team environment.
- Customer-focused and passionate about fashion retail.
- Personal Qualities
- High level of personal energy and drive to achieve sales targets.
- Confident and assertive, with a positive and enthusiastic attitude.
- Fashion-conscious and trend-aware, with a passion for delivering exceptional customer service.
Additional Information
This role requires flexibility and reliability, with varying hours of work from week to week. As a Sales Associate at Flannels, you will have the opportunity to work in a dynamic and fast-paced environment, driving sales growth and delivering exceptional customer service.
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