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Retail Sales Associate

2 months ago

Altrincham, Trafford, United Kingdom The Works Full time

About The Works

The Works is a dynamic and creative retail company that inspires reading, learning, creativity, and play. We're passionate about making a difference in people's lives by providing high-quality products and exceptional customer service.

Job Summary

We're seeking a highly motivated and enthusiastic Retail Sales Assistant to join our team. As a Retail Sales Assistant, you'll be the face of our store, providing an exceptional customer experience and helping customers find the perfect products to inspire their creativity.

Key Responsibilities

  • Customer Service
    • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
    • Build strong relationships with customers, understanding their needs and preferences to make personalized recommendations.
  • Product Knowledge
    • Develop in-depth knowledge of our products, including features, benefits, and applications.
    • Stay up-to-date on new products, promotions, and sales to provide customers with the latest information.
  • Store Operations
    • Assist with store opening and closing procedures, including setting up and breaking down displays and merchandise.
    • Maintain a clean and organized store environment, adhering to company standards and guidelines.
  • Teamwork
    • Collaborate with colleagues to achieve sales goals and provide exceptional customer service.
    • Participate in team meetings and contribute to discussions on store operations, customer service, and sales strategies.

Requirements

  • Education
    • High school diploma or equivalent required.
  • Experience
    • Previous retail experience preferred, but not required.
  • Skills
    • Excellent communication and interpersonal skills.
    • Ability to work in a fast-paced environment and adapt to changing situations.
    • Basic math skills and accuracy with handling cash and operating a point-of-sale system.

What We Offer

  • Competitive Pay
    • Competitive hourly rate and opportunities for advancement.
  • Benefits
    • Eligibility for benefits, including health insurance, retirement plan, and paid time off.
  • Training and Development
    • Comprehensive training program to develop skills and knowledge in customer service, sales, and store operations.

How to Apply

If you're a motivated and enthusiastic individual who is passionate about providing exceptional customer service, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information].