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Restaurant Manager
2 months ago
We are seeking a highly skilled and experienced Restaurant Manager to lead our team at Maidstone Services, a Roadchef Motorway Service area. As a Restaurant Manager, you will be responsible for ensuring smooth daily operations, driving sales, and fostering a positive and productive work environment.
Key Responsibilities- Team Leadership: Recruit, train, and mentor a high-performing team, fostering a collaborative and motivated environment.
- Customer Service: Ensure every customer receives exceptional service, creating memorable restaurant experiences.
- Operational Excellence: Oversee daily operations, including stock management, scheduling, and compliance with company standards and health and safety regulations.
- Sales and Marketing: Develop and implement strategies to drive sales and increase store profitability.
- Financial Management: Manage budgets, monitor financial performance, and report on key metrics.
- Brand Ambassador: Uphold Roadchef's brand values and ensure the store represents our commitment to quality and excellence.
- Minimum of 2 years in a managerial role within the retail or hospitality industry, preferably in a similar environment.
- Proven ability to lead, inspire, and develop a team.
- Strong commitment to delivering exceptional customer service.
- Proficient in managing day-to-day operations, including stock, scheduling, and financial reporting.
- Excellent interpersonal and communication skills.
- Strong organisational and problem-solving abilities.
- Willingness to work flexible hours, including weekends and holidays.
Roadchef is a leading Motorway Service area provider, holding the Platinum Investors in People accreditation and recognized as one of the top 25 Best Big Companies to work for in 2024 with a 2 star merit.
We celebrate diversity and are committed to creating an inclusive environment for all employees. Our teams come first in everything we do, and we are proud that 65% of our Managers have been developed through our internal training programs.
