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Technology Retail Advisor

2 months ago

London, Greater London, United Kingdom Partner Retail Services Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Retail Assistant at the Samsung Experience Store in London. As a key member of our sales team, you will play a vital role in delivering exceptional customer service and driving sales growth.

Key Responsibilities
  • Customer Engagement: Build strong relationships with customers, understand their needs, and provide personalized product recommendations to enhance their shopping experience.
  • Product Knowledge: Stay up-to-date with the latest Samsung products and technologies, and be able to communicate their features and benefits to customers.
  • Sales and Merchandising: Meet or exceed sales targets by effectively merchandising products, promoting sales, and providing excellent customer service.
  • Store Standards: Maintain a high level of store standards, including visual merchandising, store cleanliness, and overall store appearance.
  • Health and Safety: Ensure compliance with health and safety regulations to create a safe shopping environment for customers and colleagues.
Requirements
  • Customer Focus: You have a genuine passion for delivering exceptional customer service and building strong relationships with customers.
  • Product Knowledge: You have a strong understanding of Samsung products and technologies, and are able to communicate their features and benefits to customers.
  • Commercial Awareness: You have a basic understanding of commercial principles and are able to work effectively in a sales environment.
  • Teamwork: You are a team player who is able to work effectively with colleagues to achieve sales targets and maintain high store standards.
What We Offer
  • Competitive Salary: We offer a competitive salary and benefits package, including a bonus scheme and employee discounts.
  • Training and Development: We provide comprehensive training and development opportunities to help you grow and develop your skills.
  • Collaborative Team Environment: We have a collaborative and supportive team environment that encourages open communication and teamwork.