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IT Support Engineer

2 months ago

StokeonTrent, Stoke-on-Trent, United Kingdom Searchability® Full time

Job Summary:

We are seeking an experienced IT Support Engineer to join our team as a Technical Support Specialist. As a Help Desk Technician, you will be responsible for providing technical support to our global organization.

Key Responsibilities:

  • Tending to the technology requirements for company directors and associated individuals
  • Diagnosing and finding solutions for all hardware and software issues
  • Providing an on-call service
  • Maintaining asset inventory to ensure accuracy at all times

Requirements:

  • VIP Support experience
  • Strong communication skills with the ability to manage stakeholders
  • Software and Hardware Support experience
  • Anti-Virus and Security Support experience

Benefits:

  • Excellent company bonus structure based on personal performance
  • Company pension scheme
  • 25 days holiday + bank holidays + birthday off
  • Life assurance
  • Development and training opportunities for career progression
  • Eye care + free gym membership
  • Company events and lunches

About the Company:

Our client is a leading global software solutions provider, employing over 7,000 people across the world. They invest heavily in employee development, offering market-leading benefits and investment in employee experience across all departments.