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Customer Service Coordinator

2 months ago

Ayr, United Kingdom Brightwork Full time
Customer Service Administrator

Brightwork is seeking a highly organized and detail-oriented Customer Service Administrator to join their team in Ayr. As a key member of the team, you will be responsible for ensuring seamless customer service and support.

Key Responsibilities:

  • Assign orders to internal contacts across the globe, ensuring timely and efficient delivery.
  • Update internal systems and trackers with relevant information, maintaining accurate records.
  • Provide regular updates to the sales team on stock, orders, and product expiry dates.
  • Handle incoming customer enquiries with professionalism and courtesy.

Requirements:

  • Previous experience in a similar administrative role, with a proven track record of success.
  • A self-starter with excellent communication skills, able to work independently and as part of a team.
  • Confidence in using MS packages and internal systems, with a willingness to learn and adapt.

About Brightwork:

Brightwork Ltd offers the services of an employment agency for permanent roles and an employment business for temporary roles. If you are a motivated and detail-oriented individual looking for a new challenge, please submit your CV to Brightwork today.