Field Service Supervisor

4 weeks ago

Leeds, Leeds, United Kingdom HOERBIGER Holding AG Full time
Field Service Supervisor

HOERBIGER UK is a key player in the HOERBIGER Service business in Europe, providing parts, repair, and upgrade services for compressors, as well as finding solutions to technical problems. To achieve this, we rely on a strong team. We are seeking a skilled and dedicated Field Service Supervisor to join us in delivering exceptional service and innovative solutions.

Key Responsibilities
  • Team Leadership: Lead the on-site service team, including subcontractors, ensuring all overhaul and repair work is completed safely and efficiently.
  • Health & Safety Management: Promote a positive Health & Safety culture and ensure all safety requirements are met throughout the service process.
  • Field Service Supervision: Oversee the performance of Field Service technicians, ensuring compliance with the scope of work and managing customer expectations.
  • Project Review and Scoping: Collaborate with sales teams and customers to review projects and assist in defining and qualifying the work scope.
  • Site Assessments: Conduct site visits to establish work scopes, spare parts, and tooling requirements, enabling accurate quotations for customers.
  • Quality Assurance: Obtain necessary inspection and customer sign-offs, monitor final reporting, and ensure adherence to QA standards.
  • Reporting: Compile dimensional reports and service reports during and after site interventions for submission to the office.
  • Service Planning: Support the preparation and planning of service activities to ensure smooth and timely execution.
Requirements
  • Minimum of 5 years' experience with maintenance of rotating equipment, including at least 2 years in a supervisory role.
  • HNC in an engineering discipline or equivalent vocational qualification.
  • Strong technical expertise in mechanical systems, with a preference for reciprocating compressor experience.
  • Experience working in the Oil and Gas sector or similarly heavily regulated industries.
  • Excellent verbal and written communication skills, with the ability to interact and develop relationships within a small team.
  • Fluent in the use of MS-Office products, particularly Word and Excel.
  • Safety Qualification and a commitment to maintaining a safe working environment.
  • Willingness to work on a flexible schedule, including being on-call and responding at short notice.
  • Dynamic, passionate, and team-oriented, with a strong teamwork mentality.
  • Full, clean UK driving license.
  • Ability to travel 70-80% of the time, with a willingness to obtain offshore certification and work offshore and overseas.

This is a dynamic and challenging opportunity for someone looking to work in a high-impact environment. If you're passionate about safety, technical excellence, and driving customer success, we encourage you to apply.

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